Forum Topic

Help

 Michael  Alt
How the heck do you reset your password? Thanks
Post by Michael Alt on June 30, 2009

1 Comment

 Richard  Harris

Hi Michael

The question you ask could refer to two things –

a) do you just want to choose a new password?

b) have you lost your password and need a new one?

I am assuming that since you have signed in to comment in the forum, it must be the former. But both are very simple. Just follow these instructions.

a) To choose a new password:

1. Sign in.
2. On your profile page, click the “Update Profile” link at the top of the page.
3. Enter your new password twice where it says Password and Verify Password.
4. Click Save at the bottom of the page.
5. That’s it!

b) To get a new password when you have lost your own:

1. Go to the Sign In page
2. Click the link that says “Lost Password”
3. Enter the email address you registered with.
4. Wait one minute and open the email we have sent you to that address.
5. Go back to the Sign In page
6. Enter your email address and carefully enter the new password (cut and paste is best)
7. That’s it!

I have just double checked the system with my own profile, so I know its working perfectly.

Best regards

Comment by Richard Harris on July 1, 2009