Developing legal and business contacts to gauge latest convergence and legal partnering practices.
An accomplished business relationship manager with a broad base of experience that includes people management, financial business acumen and extensive billing and collections experience. Proven leadership skills in managing employees and a variety of senior business and external vendor relationships to achieve financial savings results. A highly effective project coordinator who demonstrates sound judgement, professionalism, and diplomacy in managing business relationships. An innovative, forward thinker who has demonstrated success in consistently delivering positive financial contributions. Latest Position: Law Firm Manager RBC, Head Office Corporate Law Department (Toronto, Canada) •Instrumental in development, implementation and ongoing management of a customized convergence strategy unique to Law group resulting in $M cost savings. •Managed an extensive global convergence strategy and narrowing list of legal service providers to RBC globally. •Introduced internal as well as external Guidelines and a disbursement policy that helped create a level playing field for preferred counsel list. •Negotiated fixed term pricing arrangements and AFA’s with all DC in Canada- •Developed and implemented a variety of financial tracking, billing and compliance monitoring processes and tools used to monitor outside counsel billings, compliance and performance measurements. •Developed innovative financial tracking tools and reporting of outside counsel spend resulting in greater reliability and accuracy of reporting to Executive Committee. •Implemented pilot e-billing project for legal e-invoicing in Canada generating cost savings over 3 year project. •Developed customized reporting for GL monitoring and reporting. •Developed and implemented financial tracking processes and excel reporting tools to assist Law Group Operating Committee and GC to collect, evaluate and tabulate global Law Group DM cost savings Tiering,Staffing,Budgetting,Insourcing practices. •Developed VAS reporting and surveys •Developed and introduced General Performance Questionnaire’s (GPQ) and Rating System for business group evaluation of law firm performance
Good thing the future comes one day at a time!