Career Profile and Summary Sections Because of my background, I have honed my attention to detail, time management and organization, all of which are necessary for the change coordinator position. In addition, I enjoy working with others as a team member, and I have the ability to think on my feet. My interpersonal skills translate into the ability to collaborate with all staff members and divisions within the organization. I am able to maintain my composure in difficult situations and always look for a resolution where all parties have a sense of fair treatment and resolution. Business Applications Trainer Business Consultant Business Process Design Business Process Review Business Rational For Change Business Risk Analysis Call Center And Helpdesk Design And Implementation Change Coordinator Applications Computer Hardware And Software Design Controlling Change Debt Collections Designed And Implemented Customer Service Focused Applications And Systems For Employment Verification For 50,000+ Employees (Novacare) Developed Quality Control Procedures And Processes Developed Quality Assurance Procedures And Profiles Ensuring Compliance Helpdesk And Customer Service Script Design And Implementation Implementation Of A Change Management Process Implementation Of System Center Configuration Manager Integration Of Ms Access To Db2/3 To Odbc Lotus Notes Design Managing Change Microsoft Office Back-End New Business Development New Product Research, Design And Production Office And Management Supervisor, Overview Project(S) Review Quality Assurance Analysis Quality Control Analysis Quality Improvement; Process Improvement Review Expected Benefits And Risks Inherent With Business Change Requests Review All Aspects Of Operating Conditions For Safety Hazards And Violations Review All Safety Procedures, Personell And Company Wide, To Determine Whether Any Aspect In Regards To Personal, Staff Members, Machinery And Physical Plant Comply With All Local, State And Federal Regulations And Dictated Procedures Root Cause Analysis (Rca) Upgrading Of Safety Training And Implementation Of New Procedure, Techniques And Rules Current Win7 OS Skill Set Technical consultant for Windows migration from both Vista and XP to Window 7. WIN-7 migration included but not limited to: Instructing new and current Vista and XP users for navigating through Win-7. Instructing current Vista and XP users on the differences' in using Vista and XP and Win-7. Resolving any issues and problems that occur when new users and former Vista and XP users are using Win-7. Moving files to temporary storage. Replacing files to WIN-7 folders from Vista and XP folders. Saving personnel and global settings. Replacing saved setting to the appropriate WIN-7 folders and files. New WIN-7 installation. Setup personnel and global setting for new OS installations. Setup automated batch files for migration from Vista and XP to WIN-7. Scanning for viruses and Trojans. Installing appropriate applications for the Win-7 OS. Setting network parameters. Setting network connections and associations. Setting file and application associations.