Contract Management, Governance, Dashboard, KPI/SLA, Pricing Models, Order-to-Cash, Request -to-Offer, ITIL. Reporting, demand management, incentive models, dubrovnik, croatia, t-systems, Novell, service manager, ITIL expert, CNE, intercultural, italian, dutch, rotterdam, project management,
Sales Manager with international background and MBA degree, responsible for managing global accounts within a leading multinational, innovative German based ICT solution and service provider and part of the one of the world’s leading integrated telecommunications companies and number one in Europe. Focusing on development of existing business, formal contract requirements, Contract and Claim Management, Dashboards, KPIs, overall customer strategy, contact management, customer and service reviews and accountability for revenue and budgets, forecasts, OE, Revenue, harmonization and alignment of commercial processes and international governance. Speaks five languages.
'Be yourself...everyone else is taken'- Oscar Wilde